Scrum is an agile project management method that focuses upon short, focused work periods called “Sprints.” During this time period, no extra tasks are added to the list called the sprint backlog. The Scrum Master is the one who implements and facilitates the use of scrum by a team during a project. The Scrum Master ensures that the scrum methodology is properly implemented.

Becoming a member of a Scrum team can be a daunting prospect, and being asked to serve as the team`s ScrumMaster can be downright intimidating. You`ve got an idea of what Scrum is and have read a few articles or books on the topic, but you really don`t know how to go about putting that theory into action.

That’s where the CSM course comes in. Our trainers will teach you what you need to know to fill the role of ScrumMaster (or Scrum team member). This course focuses on the basics of the Scrum framework, including team roles, activities, and artifacts, so that you can be an effective member of a Scrum team.

Workshop Takeways

  • Describe the Scrum framework to others
    • roles and responsibilities
    • use of each artifact
    • purpose of each meeting/ceremony
  • Explain the difference between the Scrum framework and other methods
    • compare with waterfall
    • compare ScrumMaster role with traditional roles
    • compare the Scrum product backlog with traditional requirements
  • Be a successful ScrumMaster for a Scrum team
    • facilitate each type of Scrum meeting
    • know how to detect and correct potential impediments to Scrum success
    • help a team adopt Scrum or improve their use of Scrum
    • have difficult conversations about process, structures and values
    • use several different conflict resolution techniques
  • Help a Scrum team plan successfully
    • plan a release
    • plan a sprint
    • use different estimating techniques
    • create/maintain a prioritized product backlog
  • Create a personal plan for the future
    • list 3 immediate action items for personal change
    • pass the Scrum Alliance CSM test
    • 2 Yrs free membership with Scrum Alliance
    • Opportunity to contribute to Scrum community through articles

Course Outline
This training is aimed at instilling the core beliefs of Agile and Scrum and creating a transparent and collaborative environment where the team succeeds as a single entity. SCRUM is an Agile project Management method that focuses on short, focused work periods called “SPRINTS”.

During this 2- day course, participants will learn to apply the Scrum framework to build new products. They will learn what it feels like to be on a Scrum team – experiencing many of the challenges they’re likely to face – while being coached by a Certified Scrum Coach who has been involved with the application of Scrum at many organizations.


1) General Knowledge
 A. Agile Manifesto

 B. Scrum Foundations
  a. Empirical and defined processes
  b. Sprint
  c. The Significance of “Done”
  d. The Five Scrum Values
  e. Applicability of Scrum

2) Scrum Roles
A. Overview of Scrum Roles
B. Scrum Master
  a. Responsibilities
  b. Authority
C. Product Owner
  a. Responsibilities
  b. Authority
  c. Constraints
  d. Single Overall Product Owner per Product
  e. Organizational Respect
D. The Team
  a. Responsibilities
  b. Authority
  c. Teamwork
  d. Team Characteristics
E. Impact on Traditional Roles
  a. No Project Manager
  b. Specialists

3) Scrum Meetings
A. Sprint Planning Meeting
B. Daily Scrum Meeting
C. Sprint Review Meeting
D. Sprint Retrospective Meeting
E. Release Planning Meeting

4) Scrum Artifacts
A. Product Backlog
  a. Definition
  b. Contents
  c. Management and Refinement
  d. Responsibility and Participation
  e. Item Readiness
  f. Item Estimation
B. Product Increment and the Definition of Done
  a. Definition of Product Increment
  b. Development of a Product Increment
  c. Definition of Done(DoD)
  d. Understanding the DoD
C. Sprint Backlog
  a. Definition
  b. Purpose
  c. Management
  d. Responsibility
  e. Update Scope
  f. Update Frequency
D. Burndown Charts
  a. Sprint Burndown Chart
  b. Release Burndown Chart

5) Scaling Scrum
A. Working with Multiple Scrum Teams
  a. Scaling Teams
  b. Scaling Product Owners
  c. Scaling the Product Backlog
  d. Scaling the Sprint Meetings
B. Working with Distributed Scrum Teams
  a. Product Owner in a Different Location
  b. Scrum Team Split among Different Locations
  c. Importance of Infrastructure and Engineering Practices


Who Should Attend

  • Project & Program Managers
  • Business and IT managers
  • Development Managers & Product Owners
  • Team Leads & Team Members
  • Architects, Developers, Analysts and Testers
  • Or anyone interested in learning about Scrum and Agile Methodologies

On completion of the course and passing the online exam, attendees receive official designation as “Certified ScrumMaster” by the Scrum Alliance.